Your Garage Door, Our Promise: Exceptional Repair with Unmatched Warranty
At Garage Door Repair Sanford ME, we stand behind our workmanship and the quality of our parts.
The Garage Door Repair Sanford ME Guarantee
When it comes to garage door repairs in Sanford, ME, we believe in delivering not just quality service but also peace of mind. Our warranty philosophy is rooted in our commitment to customer satisfaction and the assurance that you'll receive exceptional service every time. We aim to exceed your expectations with every repair, standing firmly behind our work to ensure you feel secure and satisfied.
🔧 Workmanship Warranty
At Garage Door Repair Sanford ME, we take immense pride in our craftsmanship, and we want you to feel confident in your investment. Our workmanship warranty covers all repairs for a period of **two years** from the date of service. This warranty ensures that all labor performed by our skilled technicians is free from defects. Should any issues arise due to our workmanship during this period, we will address them promptly at no additional cost. To make a claim, simply contact our office, and we'll guide you through the process. Your satisfaction with our work is our top priority.
🛡️ Parts Warranty
We understand the importance of quality parts in ensuring the longevity of your garage door system. Our parts warranty varies based on the type of component installed. We offer warranties ranging from **90 days to a lifetime**, depending on the manufacturer’s specifications. For instance, most springs have a 5-year warranty, while garage door openers may offer a 1-year warranty. It's essential to distinguish between manufacturer warranties and our company warranty; we honor both to ensure you get the best protection possible. Always ask our technicians about the specific warranties that apply to the parts installed in your garage door system.
✅ Satisfaction Guarantee
At Garage Door Repair Sanford ME, we believe that your satisfaction is non-negotiable. If, for any reason, you are not completely satisfied with our service, we encourage you to voice your concerns. We offer a **100% satisfaction guarantee**, which means we will make it right. Our commitment to you is to resolve any issues promptly and effectively, ensuring you're pleased with the results. Customer satisfaction is our foremost priority, and we are always ready to go the extra mile.
📞 Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Garage Door Springs
Covered under our warranty for a period of up to 5 years, these essential components must perform reliably, and we ensure they do.
Garage Door Openers
All new openers come with a 1-year warranty, ensuring they function without issues, providing peace of mind with every use.
Garage Door Panels
Panels installed by us are warranted against defects for 2 years, ensuring aesthetic and functional integrity.
Cables & Hardware
Includes all cables and essential hardware parts, which are guaranteed for 1 year to ensure safe operation.
Rollers
We cover rollers for up to 2 years, ensuring smooth operation and reducing noise for your garage door system.
Track System
New tracks installed are warranted for 2 years against defects, ensuring long-lasting functionality.
Safety Sensors
Safety sensors are covered for 1 year, ensuring your garage door operates safely and reliably.
Remote Controls
Our remote controls come with a 1-year warranty, ensuring seamless operation of your garage door system.
How to Make a Warranty Claim
Review Your Warranty Terms
Start by checking your warranty details to see what is covered and for how long.
Contact Us
Reach out to our friendly customer service team via phone or email to initiate your claim.
Provide Necessary Information
Be prepared to provide your service date, invoice number, and details about the issue you're experiencing.
Schedule an Inspection
We'll arrange a time for one of our technicians to assess the issue and confirm it's covered under warranty.
Get Your Repair Done
Once confirmed, we’ll perform the necessary repairs at no cost to you, ensuring everything is back in working order.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- Cosmetic Damage: Scratches and dents caused by external factors, such as weather or accidents, are not covered.
- Improper Use: Damage arising due to misuse or neglect is not included in the warranty coverage.
- Acts of Nature: Natural disasters or unforeseen events resulting in damage are excluded from warranty claims.
- Unauthorized Repairs: Repairs made by unauthorized personnel will void the warranty on affected components.
Extended Warranty Options
For those seeking additional peace of mind, we offer extended warranty options that can cover parts and labor for up to **five additional years**. These plans are designed to provide ongoing protection against unexpected repairs, allowing you to enjoy your garage door worry-free. Speak to our team about the specifics of these plans and how they can fit your needs.
Warranty FAQs
What is the duration of the workmanship warranty?
Our workmanship warranty covers labor for a period of two years from the date of service, ensuring peace of mind regarding the quality of our work.
Are parts covered by a warranty?
Yes, our parts come with warranties varying from 90 days to a lifetime, depending on the part type and manufacturer. Always ask for details during installation.
What should I do if I'm not satisfied with the service?
If you're not satisfied, please contact us directly, and we’ll work diligently to address your concerns under our 100% satisfaction guarantee.
Can I make a warranty claim myself?
Warranty claims must be initiated through our office to ensure proper assessment and documentation. We're here to help you through the process.